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Your Privacy Choices Inside rt77

Our Privacy Policy shows exactly how we handle your account profile, device session, cookie choices and wallet records when you open the rt77 lobby, including DANA, OVO, GoPay…

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rt77 Your Privacy Choices Inside rt77
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions should not sit in a general inbox, so we route them by channel and request type. Have your username, registered mobile number and the last four digits of a payment reference ready before you contact us. We use those details only to locate your account record, then we explain what can be changed, corrected or removed under this Privacy Policy.

Team online

Live chat

Use live chat from Account > Help > Privacy between 09:00 and 23:00 WIB. We ask for your username and registered mobile number, then move the request to a privacy queue if account data must be checked.

Email request

Send email to [email protected] when you need a written record of your request. Include your username, contact number and the payment rail involved, such as QRIS or DANA, so we can match the account.

WhatsApp support

Message our WhatsApp support line from the number attached to your account. For privacy changes, we confirm the request in chat first, then send a summary back before any profile data is edited.

CONTROL CHECKS

Your Data Controls Stay Practical

Practical privacy control matters more than long legal wording, so we explain the account steps we actually use.

Data we collect

We record profile fields you submit, login time, IP range and session ID. When you open Mega Fishing or Super Bingo, activity logs link to your account so we can answer disputes and privacy access requests.

Cookie choices

Cookies remember language, device session and whether you dismissed a site message. You can clear them in your browser settings; after that, you may need to log in again and set preferences again.

Device security

Account > Security shows active sessions where available, including device type and last login time. If a device is not yours, contact us through live chat so we can help secure the profile record.

Payment records

DANA, OVO, GoPay and QRIS references are stored with wallet actions to confirm ownership and answer privacy requests. We do not display full wallet credentials in support chat or email replies.

Retention window

We keep account and wallet records for as long as needed for security, legal duties and payment tracing. After that, we remove or anonymise fields when they no longer serve a required purpose.

Change requests

For name, mobile number or email corrections, start at Account > Profile and then contact support if the field is locked. We verify the request before editing data tied to wallet records.

Privacy Policy Questions You Ask

These answers focus on how the Privacy Policy works when you create an account, use a wallet rail or ask us to edit account data. They are written for Indonesia account holders who want plain steps, not legal fog. If your case involves local access rules, we apply the same position: availability depends on local law and only applies where local law permits.

We collect the profile fields you submit, such as username, mobile number, email if added, login records and device session data. We use it to identify your account, secure access and answer privacy requests.

Yes. Wallet references from DANA, OVO, GoPay and QRIS sit in your account record so we can confirm payment actions and respond when you ask to access, correct or delete related data.

Yes. Start with Account > Profile for fields you can edit yourself. If a field is locked, contact live chat from 09:00 to 23:00 WIB and we will verify before changing the record.

Cookies keep your session, language choice and basic device preferences active while you browse from a phone. If you clear browser cookies, you may be asked to log in again and reset those choices.

We keep account, security and wallet records while they are needed for account safety, legal duties and payment tracing. When a field is no longer required, we remove it or anonymise it where possible.

Only support staff assigned to privacy handling can view the request details needed for your case. Payment references, profile fields and chat records are used to answer the request, not for unrelated messages.

You can ask us to close an account record or remove data that is no longer needed. Some wallet and security records may remain for legal duties, payment tracing or account protection before deletion is possible.

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